Terms of service
Terms of Use
Our policy for protecting your personal data helps establish a relationship of trust between you and our services, in order to offer you a positive experience, with complete transparency. Thanks to this policy, we will be able to take your requirements into account and meet your expectations.
In order to respect your trust, E-CONNECT MĂDIA LTD guarantees, as a primary matter, respect for your personal data, as well as the confidentiality of our customers (hereinafter âYour Dataâ). For perfect transparency with you, and in order to guarantee you secure use of our website https://www.nenos.co.uk
 in all its available versions and related applications (hereinafter the âSite https://cageol.com/â), we make available to you the way we process your data, so that our services are always in compliance with respect for your rights. In this way, we guarantee the security, confidentiality, and non-alteration of your private life and your data, on all our platforms.
Our policy, and we ourselves, guarantee that all necessary precautions are taken to protect all your data and against its disclosure, loss, or alteration. This is why we provide you with all the information that enables you to easily understand how we process your data. This data will be kept only for the time necessary for the management and processing defined. You may, of course, at any time, access your data and modify it, since it will be available in your personal areas on the cageol.com website.
For these purposes, we make every effort to take all necessary measures in order to comply with the applicable law on data protection. Thus, the undersigned E-CONNECT MĂDIA LTD undertakes, through this personal data protection policy, to comply with the essential principles of the European General Regulation and Portuguese law on the protection of personal data, by making available to you information on the existence and the terms of the data processing applied here (paragraph 3), the rights you have with respect to your data, as well as the implementation of those rights by us (paragraphs 6 and 10). Any information relating to possible transfers to a third country or recipients is also made available, as well as the retention period for collected data (paragraph 5) and security measures (paragraph 9).
1. WHO ARE YOU?
When we refer to âyouâ in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as a customer of E-CONNECT MĂDIA LTD, whether you have placed an order on the cageol.com website, are a customer of E-CONNECT MĂDIA LTD because you created a customer account but did not order products or services, or you browsed as a visitor on the cageol.com website without creating a customer account or placing an order.
2. WHO ARE WE?
E-CONNECT MĂDIA LTD is a company with a share capital of 1000 euros, registered with Companies for England and Wales under number 16679095. E-CONNECT MĂDIA LTD publishes the Site cageol.com and, in this capacity, implements various processing operations of Your Data as the data controller.
FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
3.1. When do we collect your personal data?Â
Your personal data may be collected if you visit the cageol.com website using cookies, if you create a customer account on the cageol.com website, if you place an order for one of our products or services, or if you have agreed to be a member of our newsletters (SMS, emails).
Your personal data is used to facilitate your browsing on the cageol.com website, as well as to offer you a more personalized experience. We can thus better process your orders, offer payment in several installments, prevent fraud, make the necessary refunds, and manage your customer reviews.
3.2. Your browsing on the Site nenos.co.uk
In order to allow you to browse the cageol.com website, we process your data on the legal basis, for this purpose, of your consent.
3.3. Processing your orders
In order to process your orders, we use your data. The use we make of it serves to manage mediation, the customer relationship (including via social networks), our after-sales and distance-selling service, our actions relating to marketing management and commercial prospecting for the cageol.com website, as well as order management, deliveries, and transport. Performance of the contract between the two parties (you and us) is the legal basis for processing this data. The legal obligation of E-CONNECT MĂDIA LTD is the legal basis for processing with regard to managing product withdrawals. Your consent or our legitimate interest are, as the case may be, the legal basis for processing marketing and commercial prospecting actions. Your consent is the basis for implementing âflashâ payment.
3.4. Payment in several installments
For orders covered by payment in several installments and for certain customers, your data is processed so that we can offer you this type of payment. Performance of the contract between the two parties is the legal basis for processing the data. However, your consent remains the basis for processing your bank details.
3.5. Customer reviews
In order to share your reviews with our customers and visitors, as well as to allow you to leave your review on the cageol.com website, we use your data based on your consent or our legitimate interest.
3.6. Payment recovery and fraud prevention
To enable payment recovery and combat fraud, we use your data. Thanks to this, we can also guarantee payment security. Performance of this contract between the two parties, as well as the legitimate interest of E-CONNECT MĂDIA LTD, as data controller, are the legal bases for this processing.
3.7. Advertising management operations of E-CONNECT MĂDIA LTD
E-CONNECT MĂDIA LTDâs advertising management operations are managed through the use of your data. This will make it possible to increase our data on customers and potential customers, manage maintenance and technical activities of potential customers, commercial statistics and advertising campaign studies, update the prospecting files of the entity in charge of managing opposition to telemarketing, requests, implementation of our contests and draws, or any other operation for promotional purposes, excluding online games of chance and gambling. The legal bases for the above mentions are the userâs consent or the legitimate interest of E-CONNECT MĂDIA LTD.
4. WHERE DOES YOUR DATA GO?
Your data is transmitted to various internal departments of E-CONNECT MĂDIA LTD. It is not sent to third parties, except in the situations specified below:
In order to process your orders, your personal data may be transmitted to various service providers whose specialization is banking transactions, customer relations, after-sales service, delivery, IT development, website management, or the provision of warranties or insurance.
For the implementation of payment in X installments, your data may be shared with service providers such as payment and transaction centers (banksâŚ), or call centers for managing commercial processes or customer experience, or, for customer reviews, with a manager for the collection and processing of customer reviews. E-CONNECT MĂDIA LTDâs advertising management is, in turn, managed, thanks to your data, with management clients and advertisers.
5. DATA RETENTION
The data collected by E-CONNECT MĂDIA LTD is kept only for the time and to the extent necessary for the implementation and execution of the operations referred to in paragraph 3 of our personal data policy.
We retain for a certain period some data collected by E-CONNECT MĂDIA LTD:
In current files for potential customers, for 3 years from the last contact with the customer (they are therefore accessible to E-CONNECT MĂDIA LTD services). We do not carry out intermediate archiving of this data (with regard to data that represents an administrative interest for certain departments, such as for litigation, retention periods are set by the applicable limitation rules).
With regard to our orders, your data will be archived in current files for 5 years from the end of the customerâs use of orders, and in intermediate files for 5 years from the end of retention in current files. The same applies to customers.
With regard to bank data, it is archived in current files for the entire period of validity of the bank card (plus one day). No intermediate archiving is carried out for bank data.
 Cookies and their use and duration are detailed in paragraph 7 of our policy.
6. EXERCISING YOUR RIGHTS
6.1. You have the right to request access to, modification, and rectification of Your Data.
6.2. You have the right to request restriction of the processing of Your Data.
Important: to do so, you must contest the accuracy of your personal data for the time necessary to allow us to verify their compliance. Or, in the event you consider that our use of your personal data is unlawful and request a restriction of their use and not deletion. We no longer need to use your data for the purposes referred to in paragraph 3, but your data remains useful for the establishment, exercise, or defense of your rights in court, in the event you decide to exercise your right to object during the time necessary for verification, in order to determine whether the legitimate grounds we pursue prevail over yours.
6.3. You have the right to request deletion of Your Data.
If you request deletion of your personal data, E-CONNECT MĂDIA LTD will nevertheless have the possibility to keep it in an intermediate archive format for the time necessary to meet its legal, accounting, and tax obligations.
6.4. You have the right to request the exercise of your right to object with respect to processing used for commercial prospecting purposes.
In the case of prospecting by email, you have the right to request modification or cancellation of subscription to the newsletters by clicking the âunsubscribeâ link available in all newsletters, or by going directly to the contact page of the cageol.com website.
In the case of prospecting by SMS, it is possible to unsubscribe by sending the mention âSTOPâ by SMS, or by going to the contact page of the cageol.com website.
6.5. You have the right to transmit post-mortem directives relating to the retention, deletion, and communication of your personal data. In the absence of such directives, your successors and heirs have the possibility to contact E-CONNECT MĂDIA LTD in order to gain access to the uses of this data and allow an âorganization and regulation of the deceasedâs successionâ and/or close the account on the website and/or request that processing of personal data not be continued. You may also request that your data not be communicated to third parties in the event of death.
6.6. You have the right to exercise your right to data portability.
6.7. You have the right to withdraw your consent with respect to processing based on this legal basis.
Important note: if you decide to withdraw your consent, this will have no effect on the lawfulness of the uses carried out before withdrawal of consent.
6.8. You have the right, whenever you wish, to file a complaint with the National Data Protection Commission (CNPD) [Note: the supervisory authority of Portugal].
In order to exercise your rights, please send your request (accompanied by your email, first name, last name, a copy of your identification document and address) to the data protection delegation of E-CONNECT MĂDIA LTD by email to www.nenos.co.uk.
Within a maximum period of one (1) month after the date of receipt of the request, we will send you a response.
7. COOKIES
7.1. What is a cookie?
When you browse a website such as the E-CONNECT MĂDIA LTD website, it may then, according to your choice, place on your device (computer, mobile phone, or tablet), through your browser, a text file. This text file is called a COOKIE. This cookie then allows the website, such as cageol.com, during the prescribed period of validity or registration of the cookie, to identify your device used when you make another visit. Only the issuer of a cookie can read or modify the information contained in that cookie.
7.2. What are cookies used for on 3_URL?
We can classify different types of cookies by category. Some are issued directly by E-CONNECT MĂDIA LTD and its service providers, but some sometimes come from third-party companies.
7.2.1. Cookies issued by E-CONNECT MĂDIA LTD and its service providers
There are several categories of cookies that may be found on your device when you browse our website:
7.2.1.1. âEssentialâ cookies
To access our website, âessentialâ cookies are necessary; they serve, for example, to allow you to place an order. If they were not present, you could encounter browsing problems on the website and be unable to place an order. âEssentialâ cookies also allow E-CONNECT MĂDIA LTD to monitor your activity. They may be placed on your device by E-CONNECT MĂDIA LTD or its service providers.
7.2.1.2. âAnalytics and Personalizationâ cookies
âAnalytics and personalizationâ cookies are not mandatory; they allow us to facilitate your searches, optimize your experience with us, and thanks to them, we can better meet your expectations, as well as adapt our offers and maximize the organization of our website.
7.2.1.3. âAdvertisingâ cookies
Advertising cookies are displayed in the spaces reserved for advertising on our website. The benefit for you is that your browsing time is improved and optimized through the presentation of offers and advertisements that are relevant to you. To do this, âadvertisingâ cookies will target your expectations in real time and offer you advertising content tailored to your wishes and current centers of interest, through your recent browsing history on other websites. This makes it possible to avoid presenting you advertising content that is of no interest to you.
At the same time, E-CONNECT MĂDIA LTD prefers that its offers and advertisements are presented to users who are interested in them.
The advertising content offered may contain cookies issued by E-CONNECT MĂDIA LTD or its service providers, or by third parties through the association of a cookie with an advertiserâs advertising content.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our website use their own privacy protection policy for that purpose. These cookies are not necessary for the use of our website.
7.2.3. Cookies issued by third-party applications integrated into our website
During your browsing on our website, we may include third-party software applications in order to offer you the possibility to share content and/or your opinion from our website with other people, for example when you click on âshareâ or âlikeâ buttons that come from social networks. These social networks may then, through these buttons, identify you even if you did not use them during your browsing on the website.
They may do so if, during your last browsing on the website, you were simultaneously connected or active on your device to your social network.
We have no control over the uses they make, nor over the data they hold.
In order to learn more about the use of your data and advertising content, you can access your social networks and consult their personal data protection policies. You should then be able, thanks to those policies, to manage your settings according to your preferences in the user accounts of each of the social networks on which you are registered.
Privacy protection policy of the above-mentioned social networks, click on the social network of your choice:
Facebook:Â https://fr-fr.facebook.com/privacy/explanation
Twitter:Â https://twitter.com/fr/tos
Google+:Â https://policies.google.com/terms?hl=fr
With regard to our advertising management, we remind you, as mentioned above, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the displayed advertising, the advertiserâs third-party service providers...).
They may therefore, with these cookies, and during their prescribed validity period, display advertisements in the spaces made available for third-party advertisements, record the number of contents they display in our spaces, know the audience of those advertisements and the number of clicks; thanks to this they may claim the amounts due to them and establish their statistics.
They may also know that your device is the one that previously visited another website containing one of their advertisements and therefore target you and personalize the content thereof, if applicable.
7.3. Options offered by your browsing software (Internet Explorer, Firefox, Google Chrome, etc.)
Your browsing software contains many options that you have available and that you can set according to your preferences.
Through this, you can then accept or refuse cookies on your device.
However, if you choose to accept the storage of these cookies on your device, then, during your visits to websites or content with cookies present, they will be automatically stored on your device.
According to your preferences, you can choose to enable a reminder that will ask you again whether you accept or reject cookies before their potential storage, or always refuse such storage of cookies on your device.
However, it is important to note that the choices you make in this setting may possibly modify or alter your browsing on the Internet or on certain websites or services that need to use these cookies (such as to place an order on our website, for example).
If you prefer to refuse these cookies on your device or delete those already stored, we decline all responsibility for the consequences of changing the operation of our services, which would result from the inability of our services to store or access the cookies necessary for their operation.
7.3.1. How to choose your options according to your browser?
You have different possible options and choices available depending on your browser. To find out more, you can consult its help menu.
Internet Explorerâ˘: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safariâ˘: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chromeâ˘: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefoxâ˘: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Operaâ˘: http://help.opera.com/Windows/10.20/fr/cookies.html
8. TRANSFERS OUTSIDE THE EUROPEAN UNION
Most of the time, your data is stored within the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data with third countries, in particular third countries for which the European Commission has not carried out an assessment of the level of compliance.
In that case, we do what is necessary so that this data sharing is carried out in accordance with the applicable regulations and so that protection of your private life and your fundamental rights is ensured (with, for example, the use of the European Commissionâs standard contractual clauses).
The data protection delegation can, if you request it, give you more information about the data transfer.
9. SECURITY MEASURES
Thanks to the technical and organizational measures we adopt, we can guarantee a level of security appropriate to the risks to the rights and freedoms of natural persons with regard to the points referred to in point 2.
For this purpose, we take into account the origin, scope, context, costs, and state of knowledge, the purposes of the processing, but also the identified risks.
In addition, we comply with the PCI DSS payment card industry security standard, which reflects our commitment to security.
10. PROFILING AND AUTOMATED DECISION-MAKING
Through the automated processing we use (for example, profiling), you are subject to legal effects that affect you.
All of this is indispensable for the conclusion or performance of the contract that binds you to us.
This is how we can propose and carry out the automation of customer identification and âpayment in 4 installmentsâ.
The grounds for this operation are related to the analysis of different variables relating to the type of products, services ordered, or the customer profile.
If the risk is assessed by these statistics as too high (fraud/non-payment), then this payment method will not be offered.
However, if you wish, you may obtain human intervention, even though decisions are automated, and you may thus give your opinion and/or object to the automated decision.
11. POLICY UPDATE AND REVIEW
Our policy relating to personal data will be updated whenever necessary so as to always remain compliant with the regulations applicable to the protection of your data (at least every three (3) years).
June 01, 2025